As an Admin user, can I add new users when managing my subscriptions?

Yes - Admin Users have the ability to invite brand new users, or existing users that do not currently have access to your property or event when managing subscriptions. You will find an option on the left column titled 'Invite User' - once selected, you will be asked to provide an email address, and we will check if we have an existing user in our database that matches this. 

If the email address matches an existing user, you will be shown the user's biographical details to confirm this is the user that you wish to invite. Simply select the action button (found on the bottom right of the page) and the user will receive notification that they have invited to access the property and event, and also notification of the conversation when you choose to add it to the conversation area.

If the email address does not match an existing user, you will be asked to provide the basic biographical information for creating a new user, and once completed you will be shown the new user's biographical details to confirm this is correct. Select the action button (found on the bottom right of the page) and the user will receive an activation email, and following this a notification of the conversation when you choose to add it to the conversation area.

It is also worth noting that when any user is added via the subscriptions manager, they will only have access to the current conversation area and event that you are currently interacting with. If the user is an existing user and already has access to the event, their previous conversation area access will remain. If you wish to manage the invited user's area and event access, select the user from either the 'Users' area in the Event Dashboard or the 'Manage Users' option in the Admin Property Dashboard, and select the 'Edit' option to continue.

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