What happens if I see an error page when interacting with the application?

On rare occasions, you may experience an error in the application when interacting with it. These may be either what is known as a 404 error, which is caused by the application being unable to locate an area you are attempting to access, or a 500 error, which is triggered by the application being unable to perform an action you have attempted.

If you experience either of these errors, an error page will be displayed and an alert will be sent directly to us informing us of where the error occurred. To return to the application, simply select the option displayed on the page and you will be returned to your My Properties area. Alternatively, you can select the back button on browser to return to your previous page.

All error alerts received by us are recorded and actioned upon as soon as possible.

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