There are two levels of Administrator users (Full Admins & Group Admins) and three levels of set-permission users. These can be either Hotel, Planner, Vendor, Wedding, Finance Team, Executive or Ownership users depending on your property.
The set-permission users can view and interact with events and conversation areas as determined by the Administrator that created them, and have the ability to manage their own comments and conversations where required. They cannot add or manage events or other event users.
The Full Administrator level users have the ability to add/remove both users and events and have global access to all events at a property. They can also manage any conversations and comments created in any event. They have full access to the Admin Property Dashboard, where they can manage users and events property-wide, and create reference information for the property.
Group Administrator level users can also create events and add/remove users within an event or property they have access to, but can only create/manage users of the same or lower permission levels. They have limited access to the Admin Property Dashboard and can only interact with events they have been assigned to or have created themselves. They can also manage any conversations and comments created in these events.
All users have the ability to interact with the 'Comment Templates' feature in the My Account area - these can be used in any conversation area they have access to. All users with access to the Comment Templates feature can also select Property Comment Templates when interacting with a conversation, but only Full Admin users have the ability to create and manage Comment Templates for a property.
Below you can view a full summary of user permissions within the application - this summary is also available as a downloadable PDF, which can be accessed by selecting the link displayed at the bottom of the article.