Why can I see comment templates available that I haven't created?

When you enter a conversation and select the 'Comment Template' selector to add a template to a conversation, you may see comment templates that you have not created yourself. These are known as Property Comment Templates, and have been created by administrators of the property. They are available to all property users in all the property's events, but may only be suitable for internal use only.

To help differentiate between 'Property' and 'Personal' comment templates, we have ordered the comment templates to be displayed so that Property templates are listed first, followed by your personal templates (as the example below demonstrates).

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